Shipping & Returns
UK Delivery: 2-3 Working Days.
Europe: 1-2 Weeks.
Worldwide: 2-3 Weeks.
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need your order number.
To start a return, please kindly contact us at email@example.com. If your return is accepted, we’ll send you the instructions on how and where to send your package.
Please reach out to us should you have any questions concerning returns at firstname.lastname@example.org
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you have received the wrong item. Please also send us an image of the item you received, so we can take a closer look. We are happy to replace any jewellery items that may become defective within 2 weeks of wear.
If your refund is approved, you’ll be automatically refunded to your original payment method. Please remember it can take some time for your bank to process the refund too.